Shipping policy

GreenBroz, Inc. is committed to delivering high-quality equipment to our customers efficiently and securely. This Shipping Policy outlines our standard shipping practices and procedures to ensure you receive your orders promptly and in excellent condition.

Shipping Methods and Costs

  • Domestic Shipping: We offer standard and expedited shipping options for orders within the United States. Shipping costs are calculated based on the weight and dimensions of the equipment, as well as the shipping destination.
  • International Shipping: For our international customers, shipping options vary depending on the destination country. Shipping costs are calculated at checkout customs, duties, or tax fees will be imposed by the the destination country. GreenBroz, Inc. is not responsible for any customs, duties, or tax fees imposed by the destination country. Shipments may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Order Processing Time

Orders are typically processed within 1-15 business days depending on size and type of equipment ordered after the order is placed. Orders placed on weekends or holidays will be processed the next business day. Custom equipment orders may have longer processing times, which will be communicated at the time of order.

Delivery Times

  • Domestic Delivery: Most domestic orders are delivered within 5-7 business days, depending on the shipping method selected. Expedited shipping options are available for faster delivery.
  • International Delivery: Delivery times for international orders can vary significantly based on the destination country, customs, and delivery infrastructure. Typically, international orders are delivered within 2-4 weeks.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress to your doorstep.

Shipping Issues

  • Damaged in Shipping: If your order arrives damaged, please contact us immediately at info@greenbroz.com or +1 (844) 379-8746. We will work with you to resolve the issue promptly, either through a replacement or a refund, depending on your preference and item availability.
  • Lost Packages: If your package is lost in transit, please let us know as soon as possible. We will initiate a trace with the carrier and strive to locate your package. If it cannot be found, we will arrange for a replacement or refund.

International Shipments

Customers are responsible for understanding their local laws regarding the importation of the products they order. GreenBroz, Inc. is not responsible for any customs, duties, or tax fees imposed by the destination country.

Contact Us

For any questions or concerns regarding your order's shipping and delivery, please contact us at:

We are here to ensure your experience with GreenBroz, Inc. is seamless from order to delivery.